Facebook first revealed on Tuesday the prevalence of bullying and harassment on its platform, saying such content was viewed between 14 and 15 times per 10,000 views on the site in the third quarter.
The company, which recently changed its name to Meta, also said in its Quarterly Content Moderation Report that bullying and harassing content was viewed between 5 and 6 times per 10,000 content views on Instagram.
The social media giant, long under scrutiny for its handling of abuse on its services, has come under the spotlight after former employee and whistleblower Frances Haugen leaked internal documents that include research and discussion of the effects of Instagram on adolescent mental health and whether Facebook’s platforms have fueled divisions.
Haugen said the documents showed the company prioritized profits over user safety. Facebook disputed this characterization, saying the documents were used to paint a “false image”.
The documents, which were first reported by The Wall Street Journal, prompted Facebook to be more transparent and raised questions about whether metrics like prevalence give a full picture of how the business is. manages abuse.
Facebook said its bullying and harassment figures only captured cases where the company did not need additional information, such as a report from a user, to decide whether the content was breaking its rules. .
They said that of the 9.2 million pieces of content the company removed from Facebook for breaking its bullying and harassment rules, it proactively found 59.4%.
“Bullying and harassment is a unique challenge and one of the most complex issues to solve because the context is critical,” said the company’s global head of security Antigone Davis and chief executive officer. product management Amit Bhattacharyya in a blog post.
(This story was not edited by DAILYNEWSCATCH staff and is auto-generated from a syndicated feed.)